
Matthew Partridge
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The barcode scanner always says it was installed from an unknown source, but I installed from Google Play through the link in the Auth app. Update: thanks for the response SAP. I found out it was due to the app having been coded for older Android versions. I had to install on my old phone to get it working. It would be nice if it worked on the latest Android though.
6 people found this review helpful
Thanks for letting us know about this. We’re sorry that your experience didn’t meet your expectations. We always strive to do better and improve our product.

Hui Yi Lau
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I change to new phone so I installed this apps to new phone. After I click scan QR button, it link to download bar code scanner apps but the apps not workable because it pop up messages "only support old android"☹️. I manually key in the secret key to log in, in order to get the passcode unfortunately the passcode always not able to use. System keep on pop up passcode error. Finally I force to use back my old phone which is broken and not safe to use😭
8 people found this review helpful

Tonny Leonard
First day works normally, after that, all OTP sent to apps are rejected with info: "!Invalid Time-based verification code entered. Try again!" I can not go further for process. How can I get the support?
1 person found this review helpful
Dear Tonny Leonard, thank you for your constructive feedback. We understand your concern and appreciate bringing it to our attention. To investigate your problem, please create a support ticket providing as much details as possible.